The IT department in Ernst and Young wanted our help with a mixture of things. The team often weren’t clearly understood by their international counterparts, but more than that they were often challenged by having to communicate complex technical concepts and struggled to clearly get their points across, engage their listeners and build rapport. We talked at length and I designed a bespoke course incorporating techniques for clarity with exercises to engage and build good relationships.
“The Effective Communication course which Emma ran for EY was excellent. This is the only training course I have organised where there was a 100% positive feedback from attendees. We will use LSW in the future for further workshops and would recommend any other company to do the same.”