Transform the Way Your People Communicate

At London Speech Workshop, we help organisations build
confident, emotionally intelligent communicators using our
unique Serlin Method™. A proven blend of psychology,
behavioural science, and practical communication tools.

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What Our Clients Say

LSW’s training directly elevated how our managers show up, influence, and lead in global meetings.

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Elizabeth Oxford

Global Procurement Manager

The training helped us embed a consistent communication culture across departments.

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Kerry Gilmour

Operational Excellence Director

Game-changing coaching that sharpened my presence and delivery in high-stakes EU policy forums.

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Georgina Browes

Head of EU Policy

Why Communication is the Heartbeat of Culture

When people can express ideas clearly, collaboration becomes effortless. When feedback is kind and direct, performance grows. When leaders speak authentically, trust deepens.

Our clients, from John Lewis to Google, consistently report measurable transformation:

  • 4.9/5 average coach rating consistently exceptional delivery across every session.
  • 96.9% reported increased confidence after attending a workshop.
  • 94.3% felt more equipped to connect, collaborate, and handle challenging conversations in team-focused sessions.
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Why communication matters How we drive change Measuring impact
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The Serlin Method™: Simple Tools with Profound Effects

The Serlin Method™ sits at the heart of everything we do.

It blends psychology, communication best practices, and behavioural change, ensuring every skill we teach creates genuine, lasting transformation.

Each of our six learning pathways draws on this foundation helping people shift their mindset, build their skillset, and transform their behaviour.

The result? Confident, compassionate, and effective communicators at every level of your organisation.

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Why communication matters How we drive change Measuring impact
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The LSW Experience: How We Deliver Results

Every engagement follows a simple, powerful structure:

  • Discover – We listen deeply to understand your culture, challenges, and goals.
  • Design – We tailor your pathway to meet those goals with precision and care.
  • Embed – We measure change through our Impact Framework, ensuring growth sticks.

Our Impact Framework tracks measurable growth in confidence, connection, wellbeing, and performance with real data shared at key milestones to demonstrate tangible ROI.

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Why communication matters How we drive change Measuring impact
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Our Six Learning Pathways

We offer six flexible training pathways, designed to meet teams where they are and help them grow where it matters most.

Every LSW Pathway is a complete learning journey built around a specific communication focus – combining workshops, coaching, and measurable ROI.

Each can be delivered as a short, high-impact experience or as a tailored, multi-workshop programme for deeper transformation.

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Shorter Pathway

Executive Presence & Charisma Pathway

Equip leaders with the gravitas, clarity, and confidence to influence at every level – transforming how they show up in the room, in meetings, and under pressure.

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Shorter Pathway

Navigating Challenging
 Conversations Pathway

Give your people the confidence and tools to handle feedback, conflict, and tension with clarity and care – transforming avoidance into action.

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Shorter Pathway

Genuine Rapport 
 & Connection Pathway

Build the emotional intelligence and relational trust that fuels high-performing teams – strengthening collaboration, cohesion, and culture.

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Shorter Pathway

Powerful Storytelling
 & Presentations Pathway

Turn data, ideas, and updates into compelling narratives that spark action, alignment, and buy-in – even from the most senior stakeholders.

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Tailored Pathway

Authentic Leadership Pathway

Support leaders to inspire, engage, and empower through authentic communication – creating ripple effects of trust and performance across teams.

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Tailored Pathway

Kind Cultures & Teams Pathway

Foster psychologically safe, values-led cultures where respect, recognition, and accountability thrive – driving both wellbeing and performance.

Book a Consultation Call

Speak with our Head of Sales for a personalised consultation.

They’ll take the time to understand your team’s needs, your values, and your company culture – then recommend the Training Pathway that will deliver the most meaningful impact.

All our programmes are thoughtfully tailored to align with your goals.

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Shree Thakker

Head of Sales

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Looking for a Deeper Dive?

Our brochure outlines everything you need to know – from programme formats and timelines to real business outcomes we’ve helped deliver. Perfect for sharing with stakeholders or building the business case to invest in professional communication training.

download brochure

Shorter Pathway

Up to 4 Half-Day Workshops

Executive Presence & Charisma Pathway

This pathway empowers professionals to lead with confidence, presence, and authority without losing warmth or authenticity. Participants learn to own the room, speak with credibility, and project confidence in high-stakes situations.

Speak to Our Team

Workshops

Owning the Room Workshop

Tools include: Engagement, Land & Deliver + Eye Impact, Fillers, Body Speak, Filming & Feedback.

Confident Mindset Workshop

Tools include: Value Discovery, Secret Sauce, Weakness Alchemy, Confidence Charter.

Speaking with Impact & Clarity Workshop

Tools include: Stepping Stones, Meal Plan Pitch & Meal Plan, Discover your Dial.

The Art of Rapport Workshop

Tools include: Full Focus Listening, Share your Gems, Connection Spaces.

Product Level

Jumpstart

1-2 weeks

2 x 90 minute interactive virtual webinars

1 x Half-Day Workshop

Essential

4-8 weeks

2 × Half-Day Workshops

1 × Group Coaching Session

1 × 1:1 Coaching Session (per participant)

Core

8-16 weeks

4 × Half-Day Workshops

2 × Group Coaching Sessions

2 × 1:1 Coaching Sessions (per participant)

Speak to Our Team

Shorter Pathway

Up to 4 Half-Day Workshops

Navigating Challenging Conversations Pathway

This pathway equips teams and leaders with practical, compassionate tools for handling disagreement, giving feedback, and speaking up without triggering conflict. Ideal for organisations prioritising psychological safety, respectful communication, and performance under pressure.

Speak to Our Team

Workshops

Creating a Culture of Care Workshop

Tools include: Respectful Requests, Artful Interruptions, Sunflower, The Listening Lake (mother of Pearl)

Feedback Without Fear Workshop

Tools include: Five Perspectives, COAST, TEA for Connection

Speaking Up with Gravitas Workshop

Tools include: Three W’s, GEM, OARpology, Vocal Gravity, What if Bridge

Grace Under Pressure Workshop

Tools include: Yes & Land, CEDAR (and five perspectives), Empathy Hat

Product Level

Jumpstart

1-2 weeks

2 x 90 minute interactive virtual webinars

1 x Half-Day Workshop

Essential

4-8 weeks

2 × Half-Day Workshops

1 × Group Coaching Session

1 × 1:1 Coaching Session (per participant)

Core

8-16 weeks

4 × Half-Day Workshops

2 × Group Coaching Sessions

2 × 1:1 Coaching Sessions (per participant)

Speak to Our Team

Shorter Pathway

Up to 4 Half-Day Workshops

Genuine Rapport & Connection Pathway

This pathway strengthens the human foundation of great communication: trust, empathy, and presence. Participants build real-world skills to listen deeply, connect authentically, and foster meaningful relationships at work. It’s ideal for teams and leaders who want to improve collaboration.

Speak to Our Team

Workshops

Confident Mindset Workshop

Tools include: Secret Sauce, Weakness Alchemy, Value Discovery

The Art of Rapport Workshop

Tools include: Full Focus Listening, Share your Gems, Connection Spaces, Facescape

The Art of Connection Workshop

Tools include: The Listening Lake, Value Gathering, Mother of Pearl /Open Door Questions, Four Intonetions

The Art of Empathy Workshop

Tools include: DIVE & Body Listening (The Depths ), Empathy Hat, Five Perspectives, FEVa Lens

Product Level

Jumpstart

1-2 weeks

2 x 90 minute interactive virtual webinars

1 x Half-Day Workshop

Essential

4-8 weeks

2 × Half-Day Workshops

1 × Group Coaching Session

1 × 1:1 Coaching Session (per participant)

Core

8-16 weeks

4 × Half-Day Workshops

2 × Group Coaching Sessions

2 × 1:1 Coaching Sessions (per participant)

Speak to Our Team

Shorter Pathway

Up to 4 Half-Day Workshops

Powerful Storytelling & Presentations Pathway

This pathway helps professionals transform dry updates into presentations that move people. By mastering story frameworks and delivery, individuals learn to engage both hearts and minds – whether they’re pitching clients, inspiring teams, or presenting to senior leadership.

Speak to Our Team

Workshops

Owning the Room Workshop

Tools include: Engagement, Land & Deliver + Eye Impact, Fillers, Body Speak, Filming & Feedback

Transformative Public Speaking Workshop

Tools include: Story Bank, Story Mountains, Question Ball, Nerve Busters, Energy Spaces, Filming & Feedback

Speaking with Impact & Clarity Workshop

Tools include: Stepping Stones, Meal Plan Pitch & Meal Plan, Discover your Dial

Crafting Compelling Content Workshop

Tools include: Dinner Party Plan, Think Feel Do, Vegetables & 7 Kinds of Spice, Starter & Dessert, Filming & Feedback

Product Level

Jumpstart

1-2 weeks

2 x 90 minute interactive virtual webinars

1 x Half-Day Workshop

Essential

4-8 weeks

2 × Half-Day Workshops

1 × Group Coaching Session

1 × 1:1 Coaching Session (per participant)

Core

8-16 weeks

4 × Half-Day Workshops

2 × Group Coaching Sessions

2 × 1:1 Coaching Sessions (per participant)

Speak to Our Team

Tailored Pathway

Up to 6 Half-Day Workshops

Authentic Leadership Pathway

Our Authentic Leadership pathway transforms leaders from the inside out by blending mindset, presence, communication, and emotional intelligence. Participants develop the confidence, clarity, and connection needed to become the kind of leader others want to follow.

Speak to Our Team

Workshops

Confident Mindset Workshop

Tools include: Value Discovery, Secret Sauce, Weakness Alchemy, Confidence Charter

Owning the Room Workshop

Tools include: Engagement, Land & Deliver, Fillers, Discover your Dial, First Moment, Filming & Feedback

Speaking with Impact and Clarity Workshop

Tools include: Off the Cuff, Stepping Stones, Meal Plan Pitch & Meal Plan

Creating a Culture of Care Workshop

Tools include: Respectful Requests, Artful Interruptions, Sunflower, The Listening Lake (mother of Pearl)

Lead by Example Workshop

Tools include: OARpology, Empathy Hat, Lemonade Technique, The Question Ball

Feedback without Fear Workshop

Tools include: Five Perspectives L (FEVa Lens, Empathy Hat, COAST, TEA Tool, (Respectful Requests – mention)

Grace Under Pressure Workshop

Tools include: Yes & Land, CEDAR (and five perspectives Q), Empathy Hat

Transformative Public Speaking Workshop

Tools include: Story Bank, Story Mountains, Question Ball, Nerve Busters, Energy Spaces, Filming & Feedback

The Art of Empathy Workshop

Tools include: DIVE & Body Listening, Empathy Hat, Five Perspectives

The Art of Rapport Workshop

Tools include: Full Focus Listening, Share your Gems, Connection Spaces, Facial Landscape

Product Level

Essential

4-8 weeks

2 × Half-Day Workshops

1 × Group Coaching Session

1 × 1:1 Coaching Session (per participant)

Core

8-16 weeks

4 × Half-Day Workshops

2 × Group Coaching Sessions

2 × 1:1 Coaching Sessions (per participant)

Tailored

12-24 weeks

6 × Half-Day Workshops

3 × Group Coaching Sessions

3 × 1:1 Coaching Sessions (per participant)

Speak to Our Team

Tailored Pathway

Up to 6 Half-Day Workshops

Kind Cultures & Teams Pathway

This programme is designed to nurture emotionally intelligent, psychologically safe workplaces. The result is a kinder, stronger culture where individuals grow and performance flourishes.

Speak to Our Team

Workshops

The Art of Empathy Worskhop

Tools include: DIVE & Body Listening (The Depths ), Empathy Hat, Five Perspectives

Creating a Culture of Care Workshop

Tools include: Respectful Requests, Artful Interruptions, Sunflower, The Listening Lake (mother of Pearl)

The Art of Rapport Workshop

Tools include: Full Focus Listening, Share your Gems, Connection Spaces, Facescape

Speaking up with Gravitas Workshop

Tools include: Three Ws, GEM, Oarpology, Vocal Gravity, What if Bridge

Clarity in Meetings Workshop

Tools include: Fillers (Q), Land & Deliver, Stepping Stones, Energy Spaces, Question Ball

Grace Under Pressure Workshop

Tools include: Yes & Land, CEDAR (and five perspectives Q), Empathy Hat

The Art of Connections Workshop

Tools include: The Listening Lake, Value Gathering, Mother of Pearl /Open Door Questions, FEVa Lens

Feedback Without Fear Workshop

Tools include: COAST, TEA for Connection

Product Level

Essential

4-8 weeks

2 × Half-Day Workshops

1 × Group Coaching Session

1 × 1:1 Coaching Session (per participant)

Core

8-16 weeks

4 × Half-Day Workshops

2 × Group Coaching Sessions

2 × 1:1 Coaching Sessions (per participant)

Tailored

12-24 weeks

6 × Half-Day Workshops

3 × Group Coaching Sessions

3 × 1:1 Coaching Sessions (per participant)

Speak to Our Team