Your course can be a 5, 10 or 15 session package. Each course is designed bespoke for you. You’ll receive a manual to be used alongside your sessions and you will have the full support of your coach and the LSW Head Office team during your course, as well as an online portal where you can manage your sessions.

Yes! We are not a cookie cutter one-size fits all approach. Our courses are made to fit you and never the other way round! The first step is a Discovery Call with one of our Client Success Managers so we can understand your communication goals. Then we recommend a coach that best fits your needs. In the taster or first session your coach will design a course programme tailored to your needs and goals.

Our Interview Power is a totally new approach to interview training that goes far deeper than eye contact and a firm handshake (which are still important first steps). We incorporate tools from coaching, performance and psychology, as well as classic interview training and bring it together in a seamless way that leads to tangible results. Our ultimate goal is to help you nail that interview and get that dream job.

Most clients notice an immediate improvement after the Taster Session, where you’ll record a before-and-after to see the changes. Your communication journey with LSW involves four learning stages:

1. Unconscious incompetence
2. Conscious incompetence
3. Conscious competence
4. Unconscious competence

By the end of your course, aim for conscious competence, where you can use new skills with focus. Eventually, these skills become second nature, like driving. After mastering one aspect, you can tackle other communication skills, such as handling spontaneous questions. Your journey continues beyond the course, with access to discounted sessions as part of the LSW family.

We have a unique trademarked method, the Serlin Method™, which is based on a foundation of psychology, neuroscience, performance & coaching. We teach proven communication tools that are simple to learn and yet have powerful effects. We’ve seen the results over the past 12 years and they are truly astounding. Our deeply empathetic 1:1 coaching is entirely bespoke and results-focused and built around your personal goals and budget, and designed to help you reach your highest potential.

The Serlin Method™ looks at what we do when we are communicating at our best, physically, verbally and tonally – encouraging you to always put your best self forward. When supporting you to go to the next level in your communication, we work in three areas; how you speak, what you say and what your body says. It is simple, accessible and stimulating.

We offer both remote coaching sessions, through Zoom, and face-to-face sessions in our central London offices (choose from 4 locations: Mayfair, Victoria, Bank and Holborn). Some of our coaches offer regular weekly in person sessions (only in London) and all of our coaches offer regular sessions via Zoom. Face-to-face sessions are limited so we do recommend that you book in advance so you don’t miss out.