LSW for Pairs

Yes, we are not a cookie cutter with a one-size fits all approach. Our courses are made to fit you and never the other way round. The first step in personalising your journey with us is a Discovery Call with one of our incredible Client Success Managers so we can understand your ultimate communication goals and aspirations. From this we can recommend a coach that best fits your needs and then your coach will tailor your Taster Session and bespoke course.

We have a unique trademarked method, the Serlin Method™, which is based on a foundation of psychology, neuroscience, performance & coaching – a well concocted mix if we don’t say so ourselves! We teach proven communication tools that seem simple to learn and yet have powerful effects. We’ve seen the results over the past 12 years and they are truly astounding. Our deeply empathetic 1:1 coaching is entirely bespoke and results-focused, built around your personal goals, budget and availability, and designed to help you reach your highest potential as an authentic and kind communicator. Our talented coaches are handpicked for their skill, experience, warmth and empathy. They bring our touch of magic and are truly committed to delivering excellence and value within a kind and understanding environment. You have the flexibility to book sessions at your own convenience, with a coach of your choosing. All our courses start with a 1-hour Taster Session, giving you the chance to meet the coach and make sure they’re a good fit for your communication goals. Within this hour you’ll learn powerful techniques from our method – we like to get right to it and throw you right in.

It all depends on your goals and how much work you’re willing to put in alongside your sessions. The majority of our clients see an immediate difference just from the Taster Session – you’ll be invited to record yourself before and after the session so you can see the incredible difference just one session can make.
There are four stages of learning to your communication journey with LSW:
1. Unconscious incompetence
2. Conscious incompetence
3. Conscious competence
4. Unconscious competence
When you’ve completed a course, you should aim to be at the conscious competence stage. This means that when you’re really focussed on the new skills, they can make a massive difference. It won’t be in your speech all the time yet though – it takes a while to become habitual. Once you’ve finished your course, the balls in your court to then make sure you’re working towards making yourself unconsciously competent – making it a habit. It’s a bit like driving a car – when you’re a fully experienced driver – you’re still focussing on the road but you’re not thinking to yourself “I need to check my mirrors” or “I shall now touch on the brake as I approach the roundabout” – these things happen automatically, and that’s the level you should aim to get to with your communication too. Once you’re at this stage with one part of your communication, you can then work on other challenges. For example, you might be excellent when prepared for a presentation, but still feel a shock of panic when you’re asked spontaneous questions – that’s an entirely different skill. Your journey doesn’t end when you finish your course – you can build up other strands of your communication over time, and come back to us for more sessions. Once you’ve worked with us, you’re part of the LSW family and have access to discounted courses – get in touch to find out more.

The Serlin Method™ looks at what we do when we are communicating at our best, physically, verbally and tonally – encouraging you to always put your best self forward. When supporting you to go to the next level in your communication, we work in three areas – how you speak, what you say and what your body says. It is simple, accessible and stimulating – we absolutely mean to toot our own horn with this method.

We offer both remote coaching sessions, through Zoom, and face-to-face sessions in our central London offices (you can choose from 4 locations: Mayfair, Victoria, Bank and Holborn). Some of our coaches offer regular weekly in person sessions (only in London at the moment) and all of our coaches offer regular sessions via Zoom. Face-to-face sessions are limited so we do recommend that you book in advance so you don’t miss out – they’re well worth the wait though.