We can go on and on about our courses and how much they help, but there is nothing like hearing it from the horses mouth. Some of our wonderful clients have taken the time to share their journey with LSW. Have a read here.
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Bryan – Effective Communication
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Marianna Dadejova, Dental Nurse, NHS
Fed up with the assumptions people made about her background, Marianna sought London Speech Workshop’s help to neutralise her accent. “‘Are you Polish?’ was one I often heard,” says Marianna who is in fact Slovakian. “People automatically judged and categorised me,” she continues, having found this more of a problem socially than professionally.
Marianna’s taster session revealed how the problem was being compounded by the bad habits she was picking up from locals. “I was steadily acquiring an Essex accent without even realising and I needed this to be pointed out to me,” she continues. Other unexpected benefits from the course included the marked improvement to her vocabulary.
“I love the flexibility involved in arranging my sessions,” says Marianna “It’s the highly-tailored approach as well as receiving feedback on a regular basis that really helps,” she concludes.
Gosia Sztandera, L & D Specialist, Oil & Gas
Seeking a new job and greater challenges, Gosia, originally from Poland, found herself repeatedly down to the last two candidates at interviews but never got the job. “I kept wondering what the reason was for this,’” says Gosia, who felt that something was missing from employer feedback. “I was leaving interviews feeling that I hadn’t connected with my interviewers—they weren’t nodding while I was speaking to them,” she continues. It was time for help.
Based on the positive feedback from alumni on the London Speech Workshop website, Gosia decided “within a second” to sign up to the course. “I liked the flexible approach,” she says. “When I told Gilly, my coach, that I had an interview in two days, she completely shifted her approach; we didn’t follow the programme and instead focused exclusively on interview techniques.” Gosia noticed an immediate improvement. “I suddenly felt equipped—I had new skills that I could implement not just in interviews but in my daily life.”
To fit with her schedule, Gosia had to book evening sessions and would often come along feeling a little worn out from the day. “But I always left feeling elated and alive—Gilly’s engagement is absolutely contagious,” she concludes. Gosia’s five sessions were sufficient to give her the boost she needed. Within days of finishing her course, Gosia went on to land a fantastic new job.
Marc Fitzpatrick, Senior Accountant, JLL
“My wife was always on at me about not speaking clearly,” says Marc who found that the problem was affecting his work life as well. “At times I felt like others were ignoring me; or that they weren’t taking me seriously,” Marc continues.
It was Marc’s wife who found LSW online and suggested he take a course. When they start at LSW, clients are filmed speaking so that they become aware of the things they need to work on. “Seeing the video was crucial – you always sound different in your own head,” says Marc.
Clients are introduced to life-changing techniques straight away. “You notice a difference even in the first class,” says Marc. “Even a small amount of progress in the first session makes you feel: ‘I can actually change.” A highlight of the course for Marc was reciting the poems. “The course makes it fun to pronounce words and you start to enjoy the way you’re saying things,” he says.
Ajay Mistry, Commercial Sales Manager
Ajay was facing a stream of interviews and presentations when he went to LSW for help. “I was aware that I tend to speak very quickly. I would talk to groups only to later find out that what I had said hadn’t been heard,” he says.
“I found LSW on Google; the website is very professional, which gave me confidence,” says Ajay. “I like that they offer you a ‘taster’ session, especially as you don’t know what to expect at first.”
Ajay has found confidence through his work with his coach Gilly, and has recently bought an additional 10 sessions. “She helps me to formulate my ideas and adapt my presentations to deliver them in the best possible way. I equate Gilly with a personal trainer—someone who sets you up for the future, I feel more able to get my message across during presentations now,” says Ajay. “The course has given me ideas and techniques I never would have known about before.”
Michelle Chuang, Chief Operating Officer, Supersolid Limited
As a “shy person”, Michelle chose a quiet occupation as an artist where she “didn’t need to speak to people too much”. This worked well until Michelle went on to start her own company and needed to be able to talk to her employees. “Communications was an important part of my job so, naturally, I wanted to improve my confidence,” says Michelle who would often experience panic attacks in speaking-related situations.
While she had attended many voice-training courses before, Michelle found that she simply could not convert knowledge into practice. “I’d read from a text perfectly well; I knew the theory but for some reason I just couldn’t use it in my every day life,” she says. “I didn’t know where the problem lay until I met my LSW coach, Theo,” adds Michelle.
Theo showed Michelle how the problem related not only to technique but also to her mental state and would ask her to recap the kinds of situations she had been in over the week. “It’s a very well-rounded course that tackles the problem from all angles,” says Michelle.
Although she still feels nervous at times, the panic attacks have completely diminished.
“The course has helped me to find my own voice and to feel comfortable about using it.”
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Job Description – May 2026
London Speech Workshop is a world-class communication coaching company, founded in 2008. We have coached thousands of professionals globally to become more confident, authentic, and impactful communicators.
Our work is deeply purpose-led. Through our proprietary Serlin Method®, we help bring more authenticity, respect, kindness, and empowerment into the workplace and everyday life.
We are growing our coaching team and are looking for exceptional individuals to join us as Communication Coaches, specialising primarily in Effective Communication, with opportunities to train in Accent Softening for selected coaches.
We run monthly recruitment days and build a pipeline of outstanding coaching talent, with the next training cohort planned for September 2026.
This is a unique opportunity to join a highly regarded, values-driven company and be part of a warm, creative, and ambitious coaching community.
We are looking for coaches who combine technical skill with emotional intelligence and genuine warmth.
You will likely have:
Desirable (but not essential):
We are committed to building a diverse and inclusive team.
We welcome applications from people of all backgrounds, identities, and experiences.
If you require any adjustments during the process, please let us know.
Please send:
To: careers@londonspeechworkshop.com
Your video should include:
We are always looking for exceptional people.
If you feel aligned with our values and excited by our work, we would love to hear from you.
London (Hybrid) | Part-time (2.5 to 3 days/week) | £45k to 60K FTE depending on experience
London Speech Workshop is a values-led communication coaching company helping people speak with confidence, authenticity, and impact. Through our Serlin Method™, we blend psychology and performance to create powerful, human transformation for individuals and organisations alike.
We operate across B2B (corporate programmes) and B2C (individual coaching via online purchase), and are entering an exciting phase of growth across both.
We’re a warm, dynamic team with a simple ethos: do meaningful work, and do it well.
This is a broad, hands-on role owning the full financial function of the business — with scope to act as a strategic partner to the leadership team.
You’ll move between detail and big picture: ensuring everything runs smoothly day-to-day, while helping us understand performance, improve profitability, and make confident financial decisions.
London (Hybrid) | £50–75k + bonus
London Speech Workshop is a values-led communication coaching company helping people speak with confidence, authenticity, and impact. Through our Serlin Method™, we blend psychology and performance to create powerful, human transformation, for individuals and organisations alike.
We work with SMEs, charities, and household names including Unilever, Chanel, John Lewis, and the Bank of England. We’re in an exciting growth phase across B2B, B2C, and digital, and marketing is central to this next chapter.
We have a lateral working structure, a warm and dynamic team, and a simple ethos: our people should feel valued and know they’re delivering real value in the world. We look for good eggs with talent and grit.
This is not a purely strategic role. You’ll be deep in the detail; building funnels, shaping messaging, testing ideas, and driving performance, while leading a Marketing Manager and managing freelancers, agencies, and partners.
One morning you’re sketching a landing page wireframe. That afternoon you’re coaching your manager or reviewing PPC performance. You’re as comfortable in the data as you are in a creative brief.
Growth & Funnel Performance
Paid & Performance Marketing
Campaigns, Content & Execution
Data, Team & Systems
