Leadership Communication Skills

With Emma Serlin

Work with our founder directly on our specialist courses designed for C-Suite Level Executives

Courses Delivered

  • Authentic Leadership
  • Powerful Storytelling
  • Genuine Connections
  • Navigating Conflict
  • Effective Communication

Introducing LSW's Founder & CEO Emma Serlin

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Better Communication. For Better Leadership.

Emma offers unique 1:1 concise and focussed packages around a range of business and communication challenges which could include:

  • Powerful Storytelling: Inspiring others with your vision in speaking events
  • Effecting Change: Communicating a change or transition in a way that gets buy in
  • Value-based Culture: Motivating your team in times of calm through instilling a value-based culture
  • Conflict Resolution: Dealing with a tangled working relationships through empathy, non-violent communication and navigating conflict
  • Learning Compassion: Shifting a painful dynamic into a positive one through developing empathy, listening skills and powerful connections
  • Insight Development: Understanding the psychology of some of the people you work with in order to know how to motivate them

Through blending elements of all of the above, and drawing on the rest of her vast knowledge, Emma will empower you to drive the results and change you want to see, in your business, your career, and your life.

Working with Emma

Emma Serlin is one of the world’s foremost authorities in communication. She is the author of two books on Communication, The Communication Equation and The Connection Book. She has consulted for Newsnight, featured across BBC Radio and is regularly called to comment for global press, both consumer and business, in her capacity as a globally respected authority on communication. 

She has appeared in The Guardian, The Telegraph, HR Connect, Daily Mail and more, sharing her trademarked methodology and insights on what makes great communication, and how the skills to communicate powerfully can transform lives.  For the past 15 years Emma has led London Speech Workshop, taking her unique methodology and approach to market through her team of 1:1 coaches and corporate facilitators. She is also a qualified coach, with a Masters in psychology.

When working at C-Suite level, challenges are complex, and multi-layered.  Emma’s unique capability is to understand this complexity, see behind the layers and understand exactly what changes will simplify and resolve the challenge you are facing. She pulls upon the entirety of the Serlin Method™ to support CEO’s to optimise their leadership, whether communicating through an inspiring town hall, or dealing with difficult conversations with a board and everything in between.

Customer Feedback

Google rating score 4.9 out of 5, based on 109 Reviews

"Emma was most effective in helping us to ‘connect’ with our speech. This allowed us to deliver a more expressive and persuasive presentation to the International Olympic Committee, and ultimately, to win the right to host the 2018 Olympic and Paralympic Winter Games. Thank you Emma once again, for your invaluable work with our team."

Chairman Cho

South Korea's 2018 Winter Olympics

"Emma has certainly helped me feel more confident and comfortable in my role as a wealth adviser in the world of the high and ultra-high net worths. I’m amazed at how much more influence words seem to have when delivered correctly. The lessons were efficient, well structured and I genuinely feel I made progress at each one. I don’t speak RP all the time but it is a great tool to have in the bag."

D. Nelson

Wealth Adviser

"Emma is a great accent coach. Her direction will add depth and colour to your English communication skills, and you will learn how to pronounce perfectly in British English and build connections with others through the active use of intonation. I highly recommend her workshops for professionals!"


Management Consultant

"I find Emma’s vibrant energy and her passion for her work inspirational. Emma has at her disposable a very solid background and a well-fitted tool-box of skills; but what makes her stand out most for me is how she combines all these remarkable skills with deep empathy for her clients, and how all of this is founded in a genuine desire to put herself in the service of her clients’ own growth. Emma is a gifted coach with her heart at the right spot."

Marc Schoenes

Leadership Coach and Trainer,

"Emma is a very intuitive and intelligent leader. She brought many insights to the coaches training institute which assisted the whole group in gaining a deeper understanding. All of these attributes show up in her coaching with powerful results. I would not hesitate in recommending Emma as a one to one coach or as a team coaching facilitator."

Andy Wood

Commercial Specialist

"Emma has helped me immensely with speech improvement and public speaking. She has an extensive knowledge base in the various areas of public speaking and speech correction, but, to me, her greatest strength is her ability to communicate her thoughts and provide creative tailored solutions to her clients. I would highly recommend her services!"

Cameron Bellamy

Technology and Management Consultant

Read more reviews


CEO to CEO coaching

1 x 2 hour session


(incl. VAT)

This focused package will introduce you to several powerful tools to support with any knotty business issues you are having, give you all the basics you need to improve your day-to-day communication and make an impact where it counts.

  • A bespoke masterclass tailored to your goals and needs
  • Bespoke handouts and written support
  • Assignment, email & phone follow up


CEO to CEO coaching

3 x 1 hour sessions


(incl. VAT)

This three session package provides a powerful journey for your CEO coaching. Intention setting, substantial work and reporting back on progress, followed by a closing session which outlines success achieved and what future success looks like. Our most popular package builds on the fundamentals, giving you all the effective communication tools you need to excel in every situation.
  • A bespoke mini programme tailored to your goals and needs
  • Bespoke handouts and written support
  • Assignment, email & phone follow up
  • Final report


Effective Communication

Initial 5 x 1 hour sessions


Further sessions at £600 per session

(incl. VAT)

Ongoing work with Emma means you can work at your pace, when it suits you, as and when issues or needs arise. Only available to a small handful of clients, Emma will be there to support you as with leadership challenges and opportunities that come your way.
  • A bespoke mini programme tailored to your goals and needs
  • Bespoke handouts and written support
  • Assignment, email & phone follow up
  • Final report

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